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"This chain always has best locations.. all the hotel amenities.. the ONSEN are the best.. with ice cream massage chairs etc"

"I think the overall experience staying at Grand Otaru was pleasant and enjoyable. However, the room we stayed in had a slight odor, and while the ocean view was nice, an old wall partially obstructed the full scenery. The daily buffet could also be improved, especially when compared to the outstanding experience at Tsuruga Forest Akan Resort. Nevertheless, I still gave the hotel 5 stars, as Otaru itself left an unforgettable impression with its magical city vibe."

"Yes, room was clean, and amenities like shampoo, towels was adequate."

"เป็นโรงแรมแรก ที่จะเลือกพักหากแวะมาโอตารุ โรงแรมอยู่ใกล้คลอง สามารถเดินไปถนนคนเดิน Sakaimachi ได้ โรงแรมมีที่จอดรถให้ อาหารเช้าคือดี ห้องอาหารเห็นวิวคลอง ห้องนอนกว้าง กางกระเป๋าเดินทางได้"

"The facilities are great and new. "

"We were sad when we have to check out of a marvelous hotel like this - room, onsen, food, service, view were all spectacular! We shall return next year to see the autumn leaves once again! "

"Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking"

"The hotel is located very centrally - only one block away from the Otaru canal. The immediate area featured tons of dining options. The room was small but very clean and functional. My only very minor complaint is that there is no coffee maker in the room. Everything else was great and I would definitely stay there again. "

"Fantastic property, a place where you could really enjoy yourself and nature--a skiing spot for the winter not to be missed!"