Good:
The hotel is well located and impressive in its public areas.
All the staff are friendly and polite
The breakfast is very good
Not so good:
The room itself was not too impressive. The room was stuffy, safe didn’t work, and the shower was a trickle.
Overall location 10 out of 10 so if you are out and about exploring York all day and arriving/departing by train it would be good choice. If you want to relax in your room then I would recommend a different room category or another hotel.
Mark
2023 年 8 月入住 2 晚
8/10 还可以
Danny S W
2023 年 7 月 24 日
Danny S W
2023 年 7 月入住 4 晚
10/10 超赞
Ying-ting
2023 年 1 月 30 日
Ying-ting
2023 年 1 月入住 1 晚
8/10 还可以
SHUM
2023 年 1 月 3 日
满意:清洁度、员工和服务、客房舒适度
Comfortable and Convenient Hotel
Our stay in the hotel was comfortable and the hotel is located just adjacent to the train station. The breakfast is great. Yet the room may need some renovation as it actually getting old.
During check-in, we were informed to pay for the hotel, which we already paid during the booking, but it was rectified once we spoke to the hotel staff during check-out.
SHUM
2022 年 12 月入住 1 晚
4/10 很差
kenneth
2025 年 7 月 30 日
不满意:清洁度
We booked this hotel to be close to the Railway Station.
The room allocated couldn't have been further away.
On check out the receptionist tried to blame us , telling us that we Should have been aware that the room was in an Annex.
At the price charged this was very poor value for money.
Not impressed
kenneth
2025 年 7 月入住 1 晚
10/10 超赞
Fiona
2025 年 7 月 29 日
满意:员工和服务,清洁度
Comfy bed. Good central location
Fiona
2025 年 7 月入住 1 晚
10/10 超赞
William
与家人出行
2025 年 7 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property had an elegance about it that made it very charming. Everything has been kept up really well. The facilities in the room were excellent. The hotel is literally steps away from both the train and bus stations that made it ideal for our travel. The most outstanding thing about the Milner was its staff. They were extremely kind and helpful. They went out of their way to help us.
William
2025 年 7 月入住 2 晚
2/10 糟糕
Andrea
与配偶出行
2025 年 7 月 28 日
不满意:住宿条件和设施,服务设施
Our room at the Milner was tired with stained carpets and dated furniture. I wouldn’t recommend staying at the Milner. The pictures on their website look bright and inviting but unfortunately this is not the case. The rooms are badly in need of a make over!
Andrea
2025 年 7 月入住 1 晚
10/10 超赞
Steve,kempsey
与家人出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is quite possibly one of of my favourite hotels we have stayed at in the uk, the staff are welcoming and friendly, the food exceptional and the room, which was one of the rooms in the annexe was spacious and really clean.
Will definitely be making another trip here.
Steve
2025 年 7 月入住 2 晚
8/10 还可以
carol
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
carol
2025 年 7 月入住 2 晚
4/10 很差
stewart
与配偶出行
2025 年 7 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were put in a room in the basement directly below the entrance to the hotel, we threw our bags in and went out for the evening but coming back it was like a herd of elephants stampeding over the roof very difficult to sleep shame as hotel was really nice
stewart
2025 年 7 月入住 1 晚
6/10 一般
Silvia
与配偶出行
2025 年 7 月 24 日
Okay hotel, but not a luxury stay by any stretch of the mind. The reception and common areas have obviously received a very nice renovation, but the room itself was ok only, and there was unfortunately an unpleasant humid smell emanating from the bathroom throughout our stay. Breakfast buffet was ok but not amazing and amenities were nothing special. On the other hand, the room was quiet and the bed was comfortable.
Silvia
2025 年 7 月入住 3 晚
10/10 超赞
Samuel
与家人出行, 与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was perfect. Jorvik center, the dungeons, the shambles were all within 15 minute walking radius. Breakfast was a decent buffet. Good swimming pool and facilities.
Samuel
2025 年 7 月入住 2 晚
8/10 还可以
Anne
2025 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful original Victorian hotel, bed rooms were well equipped, clean and modern facilities. My only criticism would be they were rather bland & a statement wallpaper as a feature wall or in the panelled areas would have lifted them to a different level!
Anne
2025 年 7 月入住 2 晚
8/10 还可以
Robert
2025 年 7 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Very good location right next door to the station. Communal rooms very pleasant and relaxing.
Although we did have a standard room the bathroom was rather small considering the price charged.
Robert
2025 年 7 月入住 3 晚
6/10 一般
Jenny
团体旅客
2025 年 7 月 21 日
满意:员工和服务
The staff and lounges were beautiful but the room was very small, dark with lots of faults including a cracked toilet seat which is very unhygienic. Tiny window overlooking the train station roof and one double glazing panel was missing. Lots of areas with paint missing and bathroom door that wouldn’t close and had a big area of white filler, probably where the handle had been. Very disappointed with room.
Jenny
2025 年 7 月入住 1 晚
10/10 超赞
Matthew
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel
Matthew
2025 年 7 月入住 2 晚
8/10 还可以
Marie
与配偶出行
2025 年 7 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovley stay at the Milner, our room was really nice however some of the furniture was damaged and would bennift from being replacement but our overall stay was lovley
Our superior room had a beautiful big bathroom, very relaxing couple of days....
Marie
2025 年 7 月入住 2 晚
10/10 超赞
Kim
与家人及幼儿出行
2025 年 7 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was lovely and in a really convenient location and the team was helpful. I really enjoyed my stay.
Kim
2025 年 7 月入住 2 晚
6/10 一般
Lucy
与配偶出行
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施
Great staff & the hotel down stairs and around the grounds was beautiful.
Once got to our room we were a little dissapointed - very small room, mould on bathroom ceiling, no lighting in half the room so couldnt see when ironing or to use full length mirror & couldnt hang clothes due to the kettle etc being directly under hanging rail. Dispite these things the room was clean and exellent location.
Lucy
2025 年 7 月入住 1 晚
8/10 还可以
Kathryn
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous building. Room was small but clean. No dresser for hair or make up but overall would recommend and stay again.
Kathryn
2025 年 7 月入住 1 晚
8/10 还可以
Thu
2025 年 7 月 16 日
满意:员工和服务,清洁度
Hotel is conveniently located close to the train station and about a 15 minute walk to town where all the attractions are. Beautiful lobby and grounds. Our room was a bit small but would’ve been fine except the sink and shower did not drain. I suspect it is an ongoing problem as there’s a moldy smell upon entering the room.
Thu
2025 年 7 月入住 1 晚
8/10 还可以
Andy
2025 年 7 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Had a room on the ground floor. Water filled up.. also took.ages to get warm.with alot of fiddling aroung :(((((
Andy
2025 年 7 月入住 1 晚
8/10 还可以
Judith
与配偶出行
2025 年 7 月 15 日
满意:清洁度、服务设施、住宿条件和设施
i paid extra for a room with a view of the gardens and i got a view of a canvas bar taking up half of it, not what the pictures suggested at all. There was a wedding in the hotel on one of the nights and the music was so loud you could here it clearly in our room on the 2nd floor which spoilt our quiet night. i asked at reception if something could be done but they were less than helpful.
Overall the hotel and staff were excellent.