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"The breakfast buffet is a bit pricey and the options didn’t seem to be worth the price "

"This property is about 18 minutes walking from Plaza de Armas. It is very clean and the room is cleaned with fresh towels daily. I had to get up several times at 3:30 am for various activities and they would always have a snack bag ready for me to take for the day. The breakfast is also very nice with eggs, fruit and bread. Uber is very cheap in the area and can take you anywhere from here. The staff is very attentive.I would definitely stay again! Be prepared for the altitude in Cusco though. It gets you!"

"Thoroughly enjoyed our stay. The staff were friendly the room and property were very clean and the service was top notch! "

"We had room 209. I believe the reason this room smelled so bad was because the bathroom had a jacuzzi tub that did not fit the space and could not be cleaned properly. Stagnant water and mold was collecting in unseen areas. Also, loud. The breakfast was stale. The entry was very nicely done making the hotel seem like it was much nicer that it really was. "

"This place is simply fantastic. The rooms are spacious and clean. The resort is very cute, very well maintained and the restaurants offer so many choices. The food is delicious! The staff is very helpful and friendly, like ao many people is Peru. The breakfast buffet haa many choices and there is an omelet station where they make them to order. Also the kitchen made pancakes and gluten free pancakes for my wife who is celiac. There are plenty of local dishes/foods too. I will finish by thanking Fernando, Lucero and the Sonesta staff for giving us memories of a lifetime!"

"Great hospitality. Clean and cozy. "

"Excellent service!!!"

"Our stay was generally good but some things were off. We loved the location and style. Breakfast was decent and cleaning was excellent. An issue with our room was addressed right away, but we still had some trouble with hot water supply and staff attention towards one of our party when arranging transportation. These problems did not make our stay bad, but left us feeling some things can be better. Still a solid hotel worth attention, we would consider returning but would just ask for a room that doesn’t face the street. "

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