Check COVID-19 restrictions.

Find out moreOpens in a new window

Yuzawa Grand Hotel

Photo gallery for Yuzawa Grand Hotel

Featured image
Down duvets, in-room safe, desk, iron/ironing board
In-room dining
Room Amenity
Down duvets, in-room safe, desk, iron/ironing board

Overview of Yuzawa Grand Hotel

Yuzawa Grand Hotel

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Yubinbango 2494, Minamiuonuma-gun, Yuzawa, Niigata-ken

Explore the area

  • Popular LocationSnow Country Museum7 min walk
  • Popular LocationNaspa Ski Garden20 min walk
  • Popular LocationYuzawa Kogen8 min drive

Choose dates to view prices

About this area

Yuzawa

In the city centre, Yuzawa Grand Hotel is in an area with good shopping. Gala Yuzawa and Naeba Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Joshin'etsu-kogen National Park and Yuzawa Central Park. Yuzawa Kogen and Yuzawa Nakazato Katakuri no Sato are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the sledging and snowshoeing.

What's nearby

  • Snow Country Museum - 7 min walk
  • Naspa Ski Garden - 20 min walk
  • Gala Yuzawa - 3 min drive
  • Yuzawa Kogen - 8 min drive
  • Yuzawa Highland Alpine Garden - 32 min drive

Getting around

  • Echigo Yuzawa Station - 10 min walk

Restaurants

  • Where to eat
  • Kasuteria – Serves breakfast and dinner.

About this property

Yuzawa Grand Hotel

3.5-star ryokan with a free shuttle to the slopes
Yuzawa Grand Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. All 87 rooms offer free WiFi, fridges and flat-screen TVs with digital channels. Guests will also find room service, separate baths and showers and down duvets.
Yuzawa Grand Hotel offers 87 forms of accommodation with a safe and complimentary slippers. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Yuzawa ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle from 10:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2200-4400 for adults and JPY 1650-3300 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Arcade/games room
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/games room
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Computer station
  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Down duvet

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 2200 and JPY 4400 for adults, and JPY 1650 and JPY 3300 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Yuzawa Grand Hotel
Yuzawa Grand
Yuzawa Grand Hotel Ryokan
Yuzawa Grand Hotel Yuzawa
Yuzawa Grand Hotel Ryokan Yuzawa

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 27 out of 50 reviews
5 - Excellent 54%
Rating 4 - Good. 18 out of 50 reviews
4 - Good 36%
Rating 3 - Okay. 2 out of 50 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 50 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 50 reviews
1 - Terrible 6%

4.5/5

Cleanliness

4.5/5

Staff & service

4.8/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great stay with nice outdoor onsen. breakfast is very good with wide variety. location is convenient and having free shuttle services from train station is a nice touch to good services.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ! Good food good location Come back next month
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of snowboarding, relax at the hotel’s onsen enjoying the most wonderful bath I ever had in my life. Hotel also offer a variety choices of bath and beauty products for you to try on. I actually bought some of the products are the shops. The breakfast is awesome as well, staffs are very kind and thoughtful. I’ll defintely come stay again!
Stayed 1 night in Jan 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall stay at a winter resort.
Very nice ryokan hotel with a big choice of breakfast.
Stayed 1 night in Oct 2018