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"Excellent staff very accommodating "

"I was really impressed. Honestly, staying here it felt like staying at one of the premium hotels in Macau. Great sized room, super comfortable bed (the pillows could’ve been a little bit harder for my liking), large TV, with plenty of Eng channels (thank God!), Lovely bathroom, everything in very good condition, air-conditioning that was both silent, and powerful, a brilliant breakfast with great quality food selection, a very good gym, and a lovely swimming pool (that was absolutely freezing because it was winter so I didn’t use it), and in a good location. Around a 20 minute stroll to the beach, 10 out of 10! "

"The hotel is well located. The hotel staff is polite and helpful, The hotel room is clean and spacious."

"The hotel is a bit old. Staff without smile, not even looked at me and address my name. Not a Sheraton hotel standard. Quite disappointed. "

"Clean rooms, staff and amenities "

"Clean room , Staff were polite and excellent, expecially Liya , Harper and Ben."

"Good"

"The shutter van service was good. "

"My room was nice, clean, and large and included large bathroom with tub and a shower. It featured large windows that offered awesome views. I especially loved the Lounge view, which was spectacular both day and night! Worth the upgrade! The location is great. It was easy to get out for a morning jog along the river, and I loved that the hotel is by the mall with plenty of food options. The service was excellent. The bellmans Kyle and Asan provided great service, helping us English-speaking Americans with taxi directions and showing us how to use the Didi app. Finally, the breakfast buffet was awesome. There were many options to choose from, and it was served in an expansive, beautiful scenic location. I would absolutely recommend this hotel!"