“Room was ok. We like to be barefoot while in the room but the floor had lots of sand from the beach so cleanliness is not too famous. No plug to charge our phones, not even one available at the room, no coffee machine either. Food and staff service was good though.”
“At check in I made the mistake of pulling out cash and from that point on I was marked…staff were begging me for tips…in a verbal way or body language way…when I gave the bell boy $5 for two small bags… he looked disappointed (at check I gave hime $10)…. had a swim-up room …I saw the drink butler once. They staff cater to international people n only to people who tip them on a regular like every meal…every drink…I forgot why I haven’t been back…. I remember now! I only came to Puerta Plata Sosua……
“Disappointing Experience at Lifestyle Tropical Beach Resort & Spa All Inclusive
The food was mediocre, restaurant availability was extremely limited, and the disappointing buffet became our primary dining option. Speaking with staff found out members received access to higher-tier dining options, leaving non-member guests with limited choices.
Our “concierge” regularly looked for us and stated that he was required to give us a property tour to show us the locations of the restaurants and……