Sabah Luxury Holidays

Stayed at the Nexus for 2 weeks. Room had everything we needed and was clean and tidy. Amazing view from our balcony, overlooking a glorious beach. Didnt use the golf course but it looked well maintained and set out. Used alot of the amenities without issue. Staff are so polite and very attentive. Would have liked more dining choice, although there is building work happening which may solve this. 35 munutes ftom city so. although you are in a secluded area, its easy enough to use shuttle/taxi and experience everything on offer there. Would definately visit again.

Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.

While the setting is undeniably beautiful and the staff are mostly genuinely friendly, the experience itself was surprisingly uneven and not at all 5-stars. The food setup itself is super confusing. Many of the restaurants were closed and only one open each night, which caters to the all-inclusive guests. So if you’re a la carte, you’ve got to sit amongst a buffet and wait 40 minutes for every meal. And because of the location you don't really have a choice but to eat there. We often had to ask for things more than once before they appeared. The wine we ordered one night was also off, and dinner often arrived cold because it took so long. The staff were really kind and polite throughout, but it always felt like the service was running a few steps behind. Happy hour was a bit of a letdown too, with like 5 drinks which were all pretty terrible – a Carlsberg can?! Come on… The check-in also felt disorganised, with no greeting or sense of welcome. It wasn’t rude, just oddly flat for a place that trades on hospitality. When we checked in we even found blood on the sheets. So not a great start. The people working there were mostly lovely, but the whole place seems to be struggling with timing, communication and organisation. It’s not 5-star really and if you're not doing all-inclusive I wouldn't bother.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

Our accommodation, the location and the staff were all wonderful.

While the setting is undeniably beautiful and the staff are mostly genuinely friendly, the experience itself was surprisingly uneven and not at all 5-stars. The food setup itself is super confusing. Many of the restaurants were closed and only one open each night, which caters to the all-inclusive guests. So if you’re a la carte, you’ve got to sit amongst a buffet and wait 40 minutes for every meal. And because of the location you don't really have a choice but to eat there. We often had to ask for things more than once before they appeared. The wine we ordered one night was also off, and dinner often arrived cold because it took so long. The staff were really kind and polite throughout, but it always felt like the service was running a few steps behind. Happy hour was a bit of a letdown too, with like 5 drinks which were all pretty terrible – a Carlsberg can?! Come on… The check-in also felt disorganised, with no greeting or sense of welcome. It wasn’t rude, just oddly flat for a place that trades on hospitality. When we checked in we even found blood on the sheets. So not a great start. The people working there were mostly lovely, but the whole place seems to be struggling with timing, communication and organisation. It’s not 5-star really and if you're not doing all-inclusive I wouldn't bother.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!

Our accommodation, the location and the staff were all wonderful.

Stayed at the Nexus for 2 weeks. Room had everything we needed and was clean and tidy. Amazing view from our balcony, overlooking a glorious beach. Didnt use the golf course but it looked well maintained and set out. Used alot of the amenities without issue. Staff are so polite and very attentive. Would have liked more dining choice, although there is building work happening which may solve this. 35 munutes ftom city so. although you are in a secluded area, its easy enough to use shuttle/taxi and experience everything on offer there. Would definately visit again.

Been here before. Like I have said then, and now, excellent location and hotel. Clean, big rooms and excellent staff. There can be no other. Try it, and you won't regret. Thank you once again Grandis.

The resort staff services were perfect! From from desk to cleaners to security to waiters etc. were all very good. The facilities were a bit old. Inhouse Wifi connection was poor. Only 1 restaurant for you throughout your stay. But the food were delicious! There is no way to walk out of the resort area. Basically you are confined within the resort compound. The management & staff took very great efforts to preserve and enhance the environment and natural eco system. Well done to the team!!