New York Luxury Holidays

Excellent service from the staff and a fantastic location.

Everything was wonderful, the front desk amazing service, the only thing is to improve the lobby area there’s not enough place to sit and they shouldn’t let people from outside to come for pictures during Christmas time, too much, it was like a zoo and us that are staying we didn’t have enough chairs or room to rest!

helpful staff, nice rooms, location

The price was most we ever paid for a room($907 night) We were there for the NYC Marathon and wanted to be in that area. We had a $25 day credit towards food and drinks, one morning we ate in restaurant and breakfast for 2 people was $104 before tip. They charge me $10 cup for coffee when it was complimentary in the lobby. We returned after long day and they did not leave washcloths, I went to front desk, she called housekeeping and said they would have them right up, 30 minutes later I called and they said they were on there way, after waiting I finally returned to front desk and told lady to tell me where to go and I would go get me some washcloths, she went herself and got some, when I returned to room my wife said housekeeping came but said they could only find one washcloth and brought it. $907 night, do your homework before you go.

Kind & accommodating staff, excellent room service, clean and spacious rooms.

Excellent service from the staff and a fantastic location.

helpful staff, nice rooms, location

Kind & accommodating staff, excellent room service, clean and spacious rooms.