普拉塔港科斯塔巴海滩附近酒店

“Everything was as my expectation ”

“Todo estuvo excelente el desayuno la ayuda para guiarnos nos explicaron cómo movilizarnos y en especial tiene habitaciones muy lindas y limpias que nos hicieron sentir muy cómodos ”

“Excelent place.”

“The staff was Great!!!!”

“The services was great. When we did the check-in we we're not notified of events/ timing to eat or any activities in the reaort. We had to walk around and ask, last day was when we realized there was a board with weekly events and activities but they never mentioned to loomat the board for additional information. We wantes toneat at one of the restaurants, we didnt know we had to make earlier reservation to eat at one of those restaurants. I truly believe that information should be given front……

“Subject: Reservation Cancellation and Refund RequestDear Puerto Plata Lifestyle I am writing to inform you that we will not be able to attend the hotel under the current conditions provided. Despite multiple attempts via phone and email to cancel due to misleading advertising and unclear refund policies, we have not received any response.We kindly request a full refund of the amount paid for the reservation, as well as reimbursement for any incurred expenses. Furthermore, please be advised that……

“Nice place and quiet, I come back soon..”

“Beautiful Resort misleading in the description the blue bracelet does not give you access like a gold bracelet would otherwise host was polite in an attentive they tried to explain to me they just changed the color to Blue but I am also a owner there and they did not change it to Blue gold bracelets give you more options and amenities”

“In general the staff was friendly but poorly trained and had very limited communication skills. Suite was very modern but not practical. (Only mirrors in bathroom. Bathroom lights so poor hard to shave. Electricity failures common, water would cease running without warning. Particularly bothersome in the shower. Air conditioning so loud when on that it couldn't be used while sleeping. Beach had fancy beds rather than lounges, but no where near enough to handle the crowd. Guest joke, "ask……

“I appreciate the friendly hospitality but speaking english must be upgraded to communicate better. Regards.”