柏德酒店 | 熱門柏德住宿限時優惠每晚可低至 HK$784

「☺️」

「While the room was reasonably clean my biggest complaint was the shower. It was the puniest shower I have ever seen in a Holiday Inn. Very weak. I long for the good old days when you had access to a little bar of soap, a little bottle of shampoo and conditioner. I hit my head twice on the bracket holding the the bottles of shampoo, etc. For the second day I purchased a bar of soap at Wal-Mart and felt like I was truly clean. How far have the brakfasts fallen at Holiday Inn Express? I used...

「I did not receive a refund of my deposit」

「Management Chaos and Extremely Poor Service (Stayed 12/26-12/27) My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason. I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family...

「Enthusiastic and professional, very good experience.」

「Unfortunately we had the fire alarm go off 3 times which was a result of a customer not complying with the rules. It was difficult for our daughter with health issues. It in no way reflected in the support and concern of the staff and excellent response of the Abilene fire department.」

「Needs renovating. Beds and pillows were comfortable, but the bathroom needs help. The bathroom door (Room 115) was cracked and had a door knob, but no lock. The door had clearly been broken as if someone was breaking into the locked bathroom door. The shower has areas of mildew in the caulking and the bar on the shower wall is loose. The water in the bathroom sink, toilet and shower was initially not clear, but after use, the yellow brownish color cleared up. The toilet is also not secured to...