「DO not stay at this property. The room was unacceptable when we arrived. The AC was not working properly, the shower was broken, the TV wouldn’t work, and there was a bag of trash in our room. The staff was not helpful at all. The hotel manager did promise us a refund on May 15th, but we still haven’t received it as of May 31st. Expedia has not been helpful in assisting us with the refund. My bank is involved now.」
「DO not stay at this property. The room was unacceptable when we arrived. The AC was not working properly, the shower was broken, the TV wouldn’t work, and there was a bag of trash in our room. The staff was not helpful at all. The hotel manager did promise us a refund on May 15th, but we still haven’t received it as of May 31st. Expedia has not been helpful in assisting us with the refund. My bank is involved now.」
Lisa