Kakeyu Onsen 3 Stars Hotels

A traditional Japanese onsen hotel. Staff are experienced and served with heart. Very nice experience if stay, would definitely recommend to anyone who will travel to this area!!

The decoration is a bit old but the staff and the service made up for it. The staff spoke fluent English and are very helpful. The night soba (new year special) was very good. Complimentary desserts in room.

Service is excellent. Value for money

The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.

The best. 5 min walk from Matsumoto station, just past the busiest streets. Love the clean floors when everyone is asked to take off shoes and clean the suitcases’ wheels. Very friendly and helpful staff. Onsen was very nice. Superb value for money option.

Great

I had an enjoyable stay at Buena Vista Hotel! It situated a bit off the busy part of the train station but still in walking distance to all the interesting places. The executive room is a bit small but you might expect that as that is in Japan....the executive lounge gave me relax time towards the evening. Breakfast at the restaurant on the top floor offers fantastic views over the city at all angles. The staff are very friendly and helpful....one bonus is, although there is no onsen inside the...

The spa was awesome

Hotel was very close to the station, as well as several department stores and plenty of restaurants and convenience stores, which was perfect for us.

Clean and tidy, 5 mins walk from station. Washroom is small but clean Twins rm with one double and one single bed Hotel is in centre, shopping and food around us, very convenient It is walking distance for sightseeing.

The hotel located on a quiet street near the train station. It’s convenient at reasonable price, overall it’s satisfactory.

Room is large, clean. Staff is helpful. Value for money.

They are located at a desirable location which is within walking distance to major sightseeing places. They also have carpark space which travelers with their own car can take advantage of this. Staff are very nice and friendly. Rooms are not premium and are not large, but they are clean. Nothing to complain for such price.