Cassarate 4 Stars Hotels

"La douche ne fonctionnait pas et nous avons essayé de contacter l'équipe sur les 4 numéros qui nous on été donné dont un qui était pour les urgences mais nous n'avons reçu aucune réponse de l'équipe. nous avons donc passé un séjour de 4 jours sans douche c'est inacceptable scandaleux et déplorable, bien dommage car le reste était correcte. Franchement je ne recommande pas du tout !"

"This was a super cute place right in the heart of Lugano. Shopping minutes away. Main bus station less than a 5 minute walk. Building was easy to get in and out of. Arrival directions were clear and easy to follow. Look forward to returning in the future!"

"Zentral gelegene Unterkunft in der Nähe zu Bushaltestelle"

"There were ants everywhere in the apartment, including in the fridge. The Wi-Fi didn't work either. "

"The stay was great. The only downside is the lift wasn't in working condition in case yoi have to take luggage up to the 2nd floor."

"Nice kitchen with full size refrigerator was an unexpected plus. Living area was very spacious. We were in unit five with a private outdoor yard and dining area. Instructions made access easy. My partner loved the large bathtub with jacuzzi, although I wish it had a proper shower. "

"Great location and communication."

"First night the bar downstairs was so loud that the floor was shaking in the apartment and we could'n sleep. Contacted the office about the noise, they did not reply. Following nights were not so bad. There was NO welcoming bottle of Prosecco as promised, not even one coffee capsule for the coffeemachine, we did NOT get Ticino card which would have saved us a lot of money. The apartment as such was nicely decorated and conveniently located. "