「I had high hopes for this resort, but unfortunately our experience was extremely disappointing. The problems started at check-in, where the front desk staff was unprofessional and rude. The employee helping us stopped halfway through our check-in to take a phone call, leaving us waiting nearly 40 minutes before returning with no apologies or additional information about the resort.
Our room wasn’t ready for almost 4 hours. While I understand delays happen, what was frustrating was being told...
「I had high hopes for this resort, but unfortunately our experience was extremely disappointing. The problems started at check-in, where the front desk staff was unprofessional and rude. The employee helping us stopped halfway through our check-in to take a phone call, leaving us waiting nearly 40 minutes before returning with no apologies or additional information about the resort.
Our room wasn’t ready for almost 4 hours. While I understand delays happen, what was frustrating was being told...
Christian