「Excellent staff. They were very nice. We had issues with our first room. Was put in a 2nd room the same day. It also had issues. We switched to a 3rd room the next day which was perfect. It was nice to have been given an upgraded room due to the issues. They were accomodating and understanding. We enjoyed the baths and the little fire area. We feel we received good value for what we paid. Would stay again even though there were some hiccups.」
「I had a great experience at AC Hotel by Marriott. I arrived around 19:00, and check-in was fast and smooth. The staff provided me with the room I booked without any issues.
The room itself is spacious and well-maintained, with good amenities. If you need slippers or a toothbrush, just ask at the reception. The bed is very comfortable, and I slept soundly during my stay.
The hotel’s location is excellent — right in downtown Ottawa, next to ByWard Market. There are plenty of dining options...