「Most of the staff were excellent. I had a problem with the valet. I had called down to have my car retrieved and twice they failed to retrieve my car. When I complained a Mr. Smith became obnoxious and eyeballed me. He is a potential liability for the hotel.」
「I had excellent communication with the corporate office and the on-site manager.
The building is fabulous with an excellent gym, rec room and pool. The garage is easy to get in and out, plus a brewery right next door...it was the perfect choice.
I will look for the company in other cities for future travels.」
「This was an absolute gorgeous place to stay. Had everything we needed. Perfect location to the Cleveland Clinic. Had the shops we needed close by. It was immaculate. The only drawback was the three flights of steps that were not mentioned in the listing. My husband is an older gentleman and that was hard for him and the lack of air conditioning.
Thanks For All You Do」