Reno 4 Stars Hotels

"We found a lot of hair and makeup on our sheets and pillow cases before going to bed, but the customer service line helped right away with fresh lignins. People were fighting in the halls on the 19th floor. I called customer service and they responded right away to defuse the incident."

"First of all, it took an hour from the airport to get a shuttle. Second of all, it took another 45 minutes to check in by the time we got there, only one one person work in the counter at a big resort. The air conditioning in our room did not work. It was set at 65 but the temperature remains 72. The internet also was slow or never worked. The pool is a joke. Could not use it because it was crowded and being so small we couldn't get a place to lay out. It was probably one of my worst stays at a hotel. And the staff wasn't helpful when I called to tell him about the issues we had with the air conditioning and internet"

"In my opinion, the carpet in room 1283 was not clean!! The sheets appeared dirty and overall the room didn't appear pleasant. It had a dull appearance."

"Rooms were nice some staff members were rude"

"PERFECT"

"No hot water and staff couldn’t care less. Very rude on check-in and check-out"