兰彭坎岛 5 星级酒店, HK$372 起

“The hotel is really nice of the environment and the service. The therapist of SPA were very good, we did enjoy the massage very much. However although we made a reservation for the restaurant, it seemed the staffs didn’t realize we visited it and send a mail to us on the next day for missing our arrival. The shower in the room was really weak, it didn’t come out any water during the mid night which was bit terrible.”

“地方非常舒服，景色好靚，服務一流，食物唔錯，地點都幾好，出邊環境都非常好，房間乾淨整潔，特別係有幾位，管家非常之好，其中有一個令我特別印象深刻，Rahayu Jessika,招待非常之好，nice,人靚心甜！下次會再入住！👍👍”

“層層安檢讓人放心，cp值高”

“The furniture are old. There were wood lices found. No hook in the bathroom. No USB port installed. The toothbrushes were broken. The breakast restaurant was chaotic and messy. Food was not refilled fast enough. Not enough escalators, waiting time for escalator was long. ”

“I don't think the pictures do this hotel justice. I think it is better than the pictures. Everything is perfect from the room, the breakfast, the location, the amenities, the pool, and all the greeneries within the complex. Don't forget to check the pet turtles and pet rabbits! I missed the balinese theatre dinner unfortunately so if possible, do stay in this hotel on Mon, Wed, or Fri and book a dinner and show session.”

“整潔美麗的環境，服務人員開心的笑容. 好吃的早餐， 設施服務貼心，想要再次入住的飯店”

“Disappointing stay. Not the 5-star experience we expected. Check-in is 3pm, but our room wasn’t ready until after 3:30pm. I spoke to another guest who told me their room wasn’t ready until after 5pm. The hotel was significantly understaffed and struggled to cope when operating at full capacity. I booked a room advertised having a ‘City View’, however the view consisted of the roof of the hotel lobby atrium and a hotel wall. I don’t believe this reasonably matches the description of a city……