「Overall I would say it's a three-four star hotels and the following are my reasons for this rating:
1) Lets begin with something positive--- the staff there were friendly and helpful.
2)It is definitely 30 seconds walking distance from the beach. Lots of restaurant options nearby. Also 10mins taxi ride from the airport.
3) The wifi is extremely unstable. I had 4G and didnt bother to ask the staff to get it sorted.
4) The bathroom inside my room smells foetid. It must be because of the poor...
「Not every room in this property is the same. Our first room was jokingly small but they were very accommodating and moved us to a different room. The location of this hotel was amazing and so convenient. Parking is off site and about 30 euros/night. They have a golf cart and drove us back to the parking with all the luggage. That service alone was amazing because the alleyways to get to the hotel are super narrow and scary to drive in.」
「First of all i would like to commend the staff. Every single one of them were not only polite and courtiouse but happy.
Sorry to say its not a 5 star hotel. There is no pool. Little to no foyer at reception for sitting and reading. There was a foul smell as you entered reception.
It is right in the heart of Palma. Lots of shops and restaurants.」
「Major boutique vibes and a truly unique property! The room was spacious, spotless, and the staff was fantastic. Great service on the rooftop and a lovely spa to top it off. 10/10 stay.」
「The hotel is in a beautiful location and very central to all the sights of Palma. The staff - from the front desk staff to the restaurant staff - are very courteous and welcoming. The rooms are very well appointed and the breakfast is outstanding. The only disappointment is the swimming pool on the roof - it's really just a soaking pool - tiny and shallow. But I would recommend this hotel strongly to anyone visiting Palma!」
「My daughter and I recently stayed at Sant Jaume Design Hotel in Mallorca before she began her semester abroad, and choosing this hotel was one of the best decisions of our trip. Offers gym, rooftop deck, on site massages and breakfast.
The hotel is elegantly and simply decorated and in an ideal location for exploring Palma. What really sets Sant Jaume apart, though, is the service. It is truly on the level of other five-star hotels I’ve stayed at. Whether we needed help scheduling outings,...
「The staff in this hotel are excellent, they go out of their way to make you feel welcome and resolve any issues. The hotel is nice and what you'd expect from a small 5 star city centre boutique hotel, however there were some issues. The air con was inconsistant and the shower was a bit crap.
The breakfast was lovely and we did recieve a free dinner in the restaurant due to the air con issues. And i must say the food there is first rate」