「It was really difficult to unlock and open the doors, the locks were loose and the door handles were coming off.
When we arrived and went into the bathroom there was a roll of toilet paper with poop on it. I went out to the hall and was able to find an open closet with toilet paper, but that was really gross to come into a room and see that.
The television in one of our rooms did not work.
The toilet in the other room would not flush.
There was two minutes of warm water in the shower before...
「Delightful. The hostess goes out of her way to assist walkers. Little things, like putting transferred luggage into guests’ rooms, mean such a lot at the end of a long day’s walking. Delicious scones on arrival and very nice breakfast. Lots of tips for the West Highland Way.」