“Charming and cosy rooms with a large clean and modern bathroom. The highlight was undoubtedly the breakfast and the extremely friendly staff. We were stuffed by the end and had to decline the offer of seconds - delicious and tempting as the full English was.”
“Great location and friendly staff. However the room is considerably small given the price of the room, for 2 person without luggages, we had to keep moving the furniture in order to move around. The heating in the room took a long time to heat up and the bathtub in the room did not work. ”
“Apart from the damp toilet and the lack of shampoo and conditioner, everything is fine. The staff are friendly and helpful. Breakfast is included for a fee, which is nice as I was attending a conference at the university and there aren't that many food choices on campus. Only one canteen serves dinner, so be prepared to eat in the town. Overall, this place feels safe for solo travellers and is especially suitable if you are there for work at the university. It takes a 12-min bus ride to go to……
“Fantastic place ! So convenient to all the interests. I love the room design and the breakfast, also nice staff. I’ll definitely come back again if I go to bath at next time.”
“The receptions were very friendly and the staff was very helpful to carry out our luggage to the stairs and showed us the room; warm like a home.
Except the male staff who were on duty while we checked out in the morning; he was the only staff in the reception and is not busy at all. However he has reacted expressionless while we asked for check out and not even saying a goodbye or thank you for staying to us; As a customers,it’s not a good impression at all while they served you with……
“The room itself is fine, but I encountered issues with the water temperature fluctuating in the shower. It's very difficult to control, especially during the winter season.
Additionally, the location of the hotel is not very convenient for traveling in Bath, even if you have a car. (The center of Bath is always prone to traffic jams.)
Overall, I believe the value of this selection is not good.”
“We had an enjoyable and excellent stay here. Every staff is perfect and always with a smile. They are friendly and helpful including the room cleaner. I would like to thank you the staff, Radu, who served us absolutely perfect in the restaurant. I will recommend this exceptionally good hotel to anyone who will stay in Bath.”
“The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time.”
"Apart from the damp toilet and the lack of shampoo and conditioner, everything is fine. The staff are friendly and helpful. Breakfast is included for a fee, which is nice as I was attending a conference at the university and there aren't that many food choices on campus. Only one canteen serves dinner, so be prepared to eat in the town. Overall, this place feels safe for solo travellers and is especially suitable if you are there for work at the university. It takes a 12-min bus ride to go to town though, so if you are sightseeing you might prefer to stay in the town instead."
"My family resided in a room with air-conditioning in out of service, hotel staff arranged with electric fans to cool down the room. It seems like common situation in UK hotel during summer."
"The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time."