Atami Atami Castle Hotels

"Very polite and helpful staff. Resort is very clean and fresh. Highly recommend to stay here. "

"Suite with bunk beds was great, although room wasn’t super clean. Bathroom sink had layer of grime and visible debris on carpets, couch had a rip in fabric (was difficult to report this to hotel). Nice balcony with room, rooftop terrace was beautiful, onsen great! Check in was a bit limited. You need to add your passport info the day before/prior to arrival, get QR code and code for door. Then on arrival, use iPad scan QR code to talk remotely to a person to verify your id. That seemed to only be available from 3-10pm, so don’t arrive too late. Free drinks, snacks, soft serve icecream between 5-9pm (my kids loved)! Not a ton of restaurants near hotel but did have a family mart across the street. "

"Good hotel and convenient !!"

"Language can be a bit of a problem but the hotel and spa are really great. The spa is clean, the sauna rooms in the spa area are great. The hotel has upper floors that include time in the private hot tub if you are not ready for the public hot tubs yet. Views of the harbor are really nice."

"Wonderful experience. The room was exceptional and very clean. The view of the ocean added to the peacefulness we experienced during our stay. "

"Fantastic room with an onsen bath on the balcony. The room was spotless, comfortable, and the hotel offers a delicious breakfast with a great variety of Japanese, Chinese, and Western choices to eat and drink. "

"The hotel is in Poor shape and nothing like the photos. Ask for a non-smoking room, but received a smoking room, with a foul stench. The rooms and facilities are worn out, and they store everything in corridors "