Australia Historic Hotel

"We stayed at Novotel Surfers Paradise for 3 nights, the beds were horrible and moving around badly and the bottom side of the beds sliding down, after I spoke to the receptions the manager called me and trying to move us to another room and apologised for the issues . The manager was very nice. Also she gave us complementary breakfast as apologised. "

"The rooms were clean and the bathrooms were very nice and modern. The beds were comfortable. Rooms were spacious. The hotel is very quiet and you are hardly aware of others staying in the hotel. The view was a partial city view, that was okay and road noise was a minimum. There was a bar and coffee area, although we didn't use it. The breakfast on the weekends was good. Well stocked and lots of variety. During the weekday, if you were down later in the morning, it was stocked, but the heated items were warm or cold. Location was very good with easy access to public transport and popular food and shopping streets. Criticism - daily house keeping was a minimum and the beds, although made appearrd rushed, sheets not fully tucked in, and corners hanging out still. Not major just loses a sense of top tier accommodation. The second is the crazy price for parking. $40 a day, 15 on Sat and Sunday. Highway robbery. A reduced rate for those staying more than 1 or two nights would be appreciated."

"Great location, clean room with nice hotel amenities. Thought the integrated bidet/toilet would be nice but couldn’t get it to work and automatic lid activated constantly just walking past the bathroom door. Unfortunately, water started backing up our floor drain in the morning and we were just given towels to contain it until we checked out making getting ready to leave very difficult."

"This hotel always provides a great start to any holiday. The checkin is seamless and a lovely lady helps with the computer check-in if you choose this way and are unfamiliar. The beds are cloud soft and provide a great night’s sleep before a long flight next morning. The staff are lovely and so courteous. We had a fantastic fixed price meal in the restaurant. Entree was the best chicken liver pate with a tasty jelly on top that I have tasted anywhere in the world! The accompanying brioche toast was a perfect accompaniment. This was followed by melt in the mouth duck breast, a generous portion, with delicious vegetables to accompany. We could not have been happier with the start of our holiday. Rydges never fails to deliver. Well done!"

"A very good quality hotel with excellent staff and amenities "

"Phone not working,used bath mat hung up with fresh towels "

"Stunning views of the Opera House from our beautiful room. Everything in easy walking distance. "

"We loved the room and spa. My kids were really happy. Would definitely love to come back."

"Great price, central, clean room"