搜尋黑風洞旅館

「Very bad condition, smelly and dirty」

「This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite. Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this. Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else. Call me at +65 80280056」

「Book a room stated with yard. Upon arriving there is no yard. No microwave. And also blood stain on bedsheet and towel」

「由於這是公寓式住宅，價錢比一般酒店便宜，房間樓層高，景觀很漂亮。然而，當客人去到酒店地址時是找不到任何酒店名稱或接待處的，客人一定要按訂單上的電話號碼打電話給管理人員，然後等管理人員下樓，在高層電梯大堂門口與管理人員接洽，把客人帶上房間，取得匙卡後，這樣才能成功入住。 Because this apartment-style residence is cheaper than a typical hotel, the rooms are on higher floors, and the views are beautiful. However, when guests arrive at the hotel address, they won't find any hotel name or reception. Guests must call the management staff's phone number shown on their reservation, wait for the management staff to come down, and then...

「服務臺無信息，入住無資料，需要與訂票網站聯系才獲入住。環境差，窗戶不能鎖，驚恐的一夜！」