In the heart of Old City Bern, Hotel City am Bahnhof offers a tranquil retreat with a garden and dry cleaning/laundry services. Guests can connect to in-room WiFi, take advantage of bike rentals, access nearby indoor pool and health club facilities, or simply unwind with free newspapers.
Located in Old City of Bern neighbourhood, Hotel City am Bahnhof is connected to a shopping centre. The area's natural beauty can be seen at Gantrisch Nature Park and Wege zu Klee, while Bern Art Museum and Einstein-Haus are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena. Visit our Bern travel guide
Bubenbergplatz 7, Bern, BE, 3011
What's nearby
Federal Palace
5 min walk - 0.4 km
Bern Art Museum
6 min walk - 0.6 km
Berner Munster
12 min walk - 1.1 km
Bern Clock Tower
8 min walk - 0.7 km
Bern Town Hall
12 min walk - 1.1 km
Getting around
Bern (ZDJ-Bern Railway Station)
2 min walk
Bern (BRN-Belp)
23 min drive
Restaurants
Starbucks
2 min walk
Energy Kitchen Restaurant
1 min walk
tibits
2 min walk
McDonald's
2 min walk
Cavallo Star
1 min walk
About this property
Hotel City am Bahnhof
Hotel located in Old City of Bern
Take advantage of a garden, dry cleaning/laundry services and a 24-hour business centre at Hotel City am Bahnhof. Guests can connect to free in-room WiFi.
Additional perks include:
Buffet breakfast (surcharge), bike hire and an electric car charging station
Access to a nearby indoor pool, access to a nearby health club and luggage storage
Multilingual staff, a front desk safe and smoke-free property
Room features
All 58 rooms include amenities, such as free WiFi and safes, in addition to sound-insulated walls and minibars.
More conveniences in all rooms include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and baths or showers
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 19 per person
Things to do
Bicycle rentals
Indoor pool (guest access)
Family friendly
Access to nearby indoor pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Outdoors
Garden
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path to lift
More
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CHF 19 per person
Pet fee: CHF 10 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Hotel City am Bahnhof Bern
Hotel City am Bahnhof
City am Bahnhof Bern
City am Bahnhof
City Am Bahnhof Hotel
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern
Frequently asked questions
Is Hotel City am Bahnhof pet-friendly?
Yes, dogs are allowed at this property. There's a fee of CHF 10 per pet, per day. Service animals are exempt from fees.
How much does it cost to stay at Hotel City am Bahnhof?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel City am Bahnhof on 8 Mar 2026 start from HK$1,125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel City am Bahnhof?
This property doesn't offer parking.
What time is check-in at Hotel City am Bahnhof?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Hotel City am Bahnhof?
Checkout is at noon.
Where is Hotel City am Bahnhof located?
Located in Old City of Bern, this hotel is steps away from Church of the Holy Ghost, Bundeshäuser and Gardens. Wege zu Klee and Prison Tower (Kafigturm) are also within 5 minutes. Bern (ZDJ-Bern Railway Station) and Bern Station are within a 5-minute walk.
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Reviews
Hotel City am Bahnhof Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.0
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 147 out of 663 reviews
10 - Excellent
147
Rating 8 - Good. 297 out of 663 reviews
8 - Good
297
Rating 6 - Okay. 161 out of 663 reviews
6 - Okay
161
Rating 4 - Poor. 42 out of 663 reviews
4 - Poor
42
Rating 2 - Terrible. 16 out of 663 reviews
2 - Terrible
16
Reviews
8/10 Good
Heidi
3 Jan 2026
Liked: Cleanliness, staff & service
Great location near train and hotel provided local transportation voucher.
Great location, within easy walk from the train station. Check-in was quick and efficient. If you arrive early, you can leave your luggage while go you explore Bern's beautiful old town. The rooms are on the small side, but the beds are comfortable. There's a portable fan that you can set in the window to bring in much needed fresh air. Our rooms faced away from the busy traffic on the street, so it was quiet and allowed us to sleep with the window wide open. Breakfast is CHF 15 and excellent. Check-out was simple and accurate.
Staff was EXCELLENT! So kind, helpful, accommodating, going out of their ways to assist all the guests however they could. Made an otherwise hectic trip as pleasant as possible. We can't recommended them enough!
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
The staff were amazing. They were extremely helpful. The hotel was steps away from the train station which was perfect when dragging around our luggage. The hotel is also in a great location for exploring the Old city. I would recommend it.
The room was SMALL. We were bumping into furniture all the time just moving around. I paid for a balcony room, which looked out on a bunch of machinery in between a bunch of buildings. In addition to being a horrible view, there was only one chair out there, so we never used it. The breakfast was extra and not cheap, so we skipped it and the worst thing was that the wi-fi was only good for up to three devices. I've NEVER seen that before. The one positive thing was a good location for proximity to the train and city tram stations.
Wayne
Stayed 1 night in Sep 2025
8/10 Good
YUANFENG
30 Nov 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Hotel is literally across to Bern HB, very convenient! And just across the street there is a COOP supermarket. Room was clean and comfortable, just one of the front desk lady was not very friendly, as if she's not welcome us just because we arrived before check-in time started. Other than that the rest of our stay was quite enjoyable.
Good hotel with a great location near the train station. The room was very comfortable although it didn't have air conditioning. The staff were all very friendly.
Be prepared for city noise. Our room faced the street so we were expecting it.
We loved the free transit passes (covered by the hotel city tax)
THOMAS
Stayed 1 night in Jun 2024
8/10 Good
Paul
26 Jun 2025
The hotel is right next to the train station, and a block away from old town. So you have great access to travel options, shopping, and attractions. The room was fairly clean. They missed a spot with crumb on the desk. But everything else was clean. The room did get warm in June, they did have movable fans to make it more comfortable, but it did still stay warm. Staff was nice and helpful. The breakfast was mostly breads, cereal, boiled eggs, cold cuts, fruit, and yogurt. Expensive for what is was, however Switzerland itself is expensive, so you have to keep that in mind as a full breakfast would cost a lot more than what we paid. And for the convenience for early day trips with kids, we thought it kicked off the day well. Think of this hotel as not luxury, but a utilitarian option with a great location, relatively clean, with a nice staff.
Paul
Stayed 4 nights in Jun 2025
4/10 Poor
Sophia
19 Sept 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is great! I was denied luggage holding. Washrooms had very limited supply of everything (provided 1 of each (shower cap, soap, cotton swabs) for a room of 3 people). Stains noted on the carpet.
Sophia
Stayed 1 night in Sep 2024
6/10 Okay
Adam
3 Sept 2024
Liked: Cleanliness
This hotel is in a great location for the station .
It also suited us because one of our key chosen activities in Bern was floating / swimming in the river Aare. There is a free lido resort style space that is only a 10 minute walk down hill . I understand it’s only open from June to mid September. The open air pool ‘s are totally free and you can gain access to float down the river . We spent the most of our 2 .5 days stay in the lido.
One of the reasons for picking this Hotel was it mentioned that you could use the partner Hotel called the Ambassador for their pool. Due to the local outdoor facilities available close by we didn’t need to use this. If you did apparently you ask Reception to call ahead . Useful to know if travelling in non summer months.
The hotel itself is very run down , it feels like a 3 star in terms of decor . Dated carpet ,old fashioned painted white walls . Our bedroom was so narrow you could not walk around the bed without turning our body side ways .- literally less than 50 cms . We stayed in room 306 . Other room of the same category are not the same they are larger. Our sons stayed in room on 2 nd floor and much more space .
Also useful to know that you get free use of the bus in the city of Bern included with your room rate. You need to process a code on your check in information. This is applicable to any hotel you staying in because the tourist tax we have found the ins Switzerland they haven’t always been forthcoming and telling thi