Miami Bettcher Gallery Hotels

"Great loc"

"I love that hotel, it’s super nice and comfy!! Wish it had more gym equipment but overall it was great ! I would come back"

"Friendly staff "

"Both times we stayed we had to ask for sheets and towels for the fifth person in the room sleeping on the sofa bed. Otherwise everything would have been perfect."

"Breakfast was more than ample with several selections. There were plenty of tables available."

"I didn’t even stayed - Terrible location"

"I’m disappointed with the level of service during my visit. Several staff members were not welcoming or attentive. From the moment we arrived, there was no acknowledgment, we had to approach staff outside just to ask for assistance. One response we received was, “You need help(after we asked🙄😒)?” which felt dismissive rather than helpful. Unfortunately, the experience didn’t improve once inside. There was little to no eye contact, and the staff member assisting us appeared visibly annoyed based on their facial expressions and body language. We were also not given clear information about what was available or what we could use, which made the visit more confusing than it should have been. Customer service should be consistent and professional, regardless of who the customer is. A welcoming attitude and clear communication go a long way. If interacting with customers is part of the role, it should be handled with a basic level of courtesy and respect. Based on this experience, I would not return or recommend this place to others."

"I highly recommend this hotel . Great hospitality. Quiet and clean environment. Parking was very convenient as well. Make sure to come to this hotel if you’re in the Miami area"

"Good location. Staff was knowledgeable and friendly. Was disappointed in no breakfast. It was noisy as room next to housekeeping staff but front desk was willing to switch rooms for me."