Borneo Hotel with Pool

"Good "

"Very spacious rooms, location is perfect, the staff is very friendly "

"Buffet breakfast disappointing (no eggs!) but lunch and dinner ala carte menu are good and reasonably priced. There are few restaurants within walking distance so it is good that hotel restaurant is okay. Major frustration with room safe. It was rusted and unused. They replaced it but the second one would not work (electronics were bad). I gave up. "

"Overall is satisfying, they prepare sahur for Muslim to replace breakfast "

"-"

"Room was well-kept and well-supplied. Toilet was clean n functional. Drinking water was ample. The AC n ventilation were awesome. Staff was the BEST. The staff is the MAIN REASON why wife and I had a great time. EVERYONE was warm and helpful. But the VERY BEST among the staff were ISMAIL (the bellman) and ARLYN (the service manager at the breakfast buffet). Wife and I had been to many countries and had stayed in numerous hotels. Ismail and Arlyn rank among the FRIENDLIEST and MOST HELPFUL people we had encountered. Ismail drove us to Gadong Night Market and gave us a lot of tips. Each time we see him, he always saw to it that our needs are met. He took care of our luggage with a smile on his face. Arlyn regularly came to our table during breakfast to check on us and ask us if there is anything we need. Her supporting staff were hardworking and courteous. There is one thing though that I need the hotel to WATCH OUT for. I noticed one time that there were 2 old men who were coughing in front of the food without covering their mouths. I know this is NOT the fault of the hotel but I did want to eat anymore the food at which those 2 old men coughed. Still, we had a GREAT TIME. I shall recommend Radisson to my family n friends. THANK YOU. "

"Clean and spacious. "

"An excellent ASEAN getaway to a 5 star resort retreat destination to relax, chill and pamper oneself and spouse. Wonderful beach front setting with quality SPA and Fine Dine Theme Restaurants Looking for to our next visit soon 👍"

"The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask. Novotel Balikpapan, January 5, 2026"