West End hotels in Boston

"We usually don’t leave reviews because of lack of time. However, this places earns it. From the moment we stepped in, the valet parking gentleman who has been with them for 28 years, was so kind and extremely helpful, such a kind soul. The gracious front desk lady who checked us in and received us with a genuine, gracious smile and gift bags for our babies + waters for us, thank you for making them smile. The amazing funny gentleman who served us at the hotel’s restaurant was sweet and kind, making our baby girl and toddler boy smile, and even gave them adorable kids’ toys, thank you also for making them smile. The housekeeping and kitchen stuff who provided us with room service was so polite, kind and attentive, again, thank you. The pool was fun for a great afternoon swim after an all day outing with the babies, and the convenience of the 24/7 fitness center makes it also an ideal stay ! The courtesy, genuine heart warming smiles, and outstanding hospitality cannot and should not unrecognized. It’s people like y'all who make this world a better place. Thank you for showing our kiddos that there are still good, nice people in this world, if our babies are happy, then you know that we are too. You can be certain that we’ll be returning to you guys in the future. Thank you kindly for the wonderful stay, it surpassed our expectations and each of you make a huge difference ! :) "

"kind staff, breakfast was good, amazing gym, good view, no complaints"

"The lighting !"

"My wife and I had a fantastic stay at CitizenM Boston North Station. Our room was spotless and very quiet, the bed was comfortable, and the staff were super friendly and helpful. This is not your typical hotel - it has a techy-European vibe, with a small but adequate minimalistic room and an iPad synched up to the room’s lights, media, blinds, and climate control. The iPad functions all worked smoothly, and it was simple to cast from my iPhone to the room’s tv. One comment on the bed - person #1 can get in and out easily, but person #2 is kind of land locked next to the window. This wasn’t an issue for our stay - but I mention it in case a guest may have difficulty climbing away from the window to get out of bed (e.g. if you have back or knee issues.) Our room came with a small fridge which was handy. There was no coffee maker in the room but the cafe area on the 4th floor had coffee available in the morning for a modest fee. The lobby area also had plenty of space to hang out with a selection of board games available. One last plus for the hotel - its location is awesome. Right at North Station/TD Garden, you have immediate access to the commuter rail, the MBTA green and orange lines, a Star Market, a CVS across the street, and a nice selection of places for food and drink in Hub Hall. We will definitely return for future overnight stays in Boston!"

"Great stay! Clean room, kind staff, and excellent location. Would stay here again and would recommend "

"Room was extremely clean, staff was beyond wonderful and helpful. Our new favorite hotel! "

"The staff were so nice to my family. And perfect location. "

"They treat you like a Queen!"

"Amazing hotel and staff that made my partner and I’s trip amazing!"