The hotel was very ‘tired’ looking. Our room had condensation on a large window that wouldn’t go, it looked awful! Broken window in the bathroom. The bed!!!! On wheels with spindly little legs, every turn was accompanied with squeaks and springs going. The room had a ‘smoky’ smell, clearly it had been smoked in. The paint in the room was patchy and NOTHING like the photos on line. How is this a 3 star hotel????? 2 at best and that’s being generous. Hideous loud talking neighbour. 10am chuck out time, usually 11 in most others these days.
£141 for one night in late September, one dog and a car park space. Absolute rip off, I don’t mind paying for nice hotels, this definitely was not that, it felt ‘dirty’ old and smelly. You’ve been warned (and you would think those with dogs would be given low floor rooms)???
Rachel
於 2021 年 9 月住了 1 晚
6/10 一般
Ashok
2021年9月25日
讚好:客房舒適度
Good for students
This Brittania hotel is more suited for students as decor is all white and tired, furniture is old and during this period the hotel does not clean the room during guest stay. The room size was good and had attached bathroom and the shower was functional. Breakfast was reasonable and limited and very small choices for vegetarians
Ashok
於 2021 年 9 月住了 2 晚
8/10 不錯
Gerald
2021年9月21日
讚好:整潔度、職員與服務和客房舒適度
Gerald
於 2021 年 9 月住了 6 晚
8/10 不錯
Mark
2021年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mark
於 2021 年 9 月住了 1 晚
8/10 不錯
Michael
家人同遊
2021年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Peaceful and relaxing
The stay was relaxing and we really enjoyed the break away from our busy household
Michael
於 2021 年 9 月住了 2 晚
6/10 一般
Nicolae Vlad
2021年9月19日
讚好:整潔度、職員與服務和客房舒適度
Nicolae Vlad
於 2021 年 9 月住了 1 晚
4/10 欠佳
Mr K
2021年9月19日
讚好:職員與服務
不滿:整潔度和住宿狀況
The hotel needs a lot of paint work ie inside corridors going up the stairs and on the corridors going to the rooms . Can not get any internet connection anywhere in the building.
Mr K
於 2021 年 9 月住了 4 晚
10/10 優異
Michael
2021年9月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A little gem in the heart of Bournemouth
I really enjoyed my stay here
Just wished i had longer
Clean room, great bed and bathroom facilities
Tea and coffee
Just what you need
Michael
於 2021 年 9 月住了 1 晚
8/10 不錯
Amanda
2021年9月14日
讚好:整潔度、職員與服務和客房舒適度
Budget hotel.
This is a budget hotel and youget what you pay for. Saying that, this place exceeded expectations. We had a biggish room with everything required bar a fridge.
The room was pretty warm but a good fan was provided.
We were woken by a 5am alarm caused by some idiot smoking.
The buffet breakfast lacked variety but was ok.
All the staff we lovely and the only unpleasantness was with a few guests who should maybe pay a little more. Rudeness to overseas staff isn't acceptable in my book and Brittania might consider racists.
Amanda
於 2021 年 9 月住了 1 晚
6/10 一般
Maria
2021年9月12日
讚好:客房舒適度
Maria
於 2021 年 9 月住了 5 晚
6/10 一般
Raymond
伴侶同遊
2021年9月11日
不滿:整潔度、設施服務和住宿狀況
The parking is nightmare! Why should you have to pay? We stayed for 4 days and did not see anyone cleaning. The facilities is terrible. Would not return. The bed is very uncomfortable.
Raymond
於 2021 年 9 月住了 4 晚
10/10 優異
Jason
家人同遊
2021年9月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jason
於 2021 年 9 月住了 3 晚
10/10 優異
Eric a
2021年9月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
5 star Eric A Widdowson
The hotel was clean and tidy with a bath and over bath shower the bed was comfy breakfast was very good the staff where brilliant and very polite will not hesitate to go there again thank you
Eric a
於 2021 年 9 月住了 1 晚
2/10 很差
Thomas
2021年9月7日
不滿:整潔度、職員與服務和住宿狀況
Thomas
於 2021 年 8 月住了 2 晚
10/10 優異
Craig
家人同遊
2021年9月6日
讚好:整潔度、職員與服務和客房舒適度
Cheap and cheerful
Craig
於 2021 年 9 月住了 1 晚
2/10 很差
Mr Desmond channing
2021年9月5日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not worth the mony and out of date and dirty
Mr Desmond channing
於 2021 年 9 月住了 1 晚
8/10 不錯
Carol
2021年9月5日
讚好:整潔度和職員與服務
One night stay
The flooring in our bathroom was not pleasant making the rooms smell of urine. It was a bit too warm even with windows open . Bed mattress quite hard. The entrance carpet along with the stairwell carpet lets the hotel down however cleanliness was good in most areas. Paid £18 to park at BIC
Carol
於 2021 年 9 月住了 1 晚
6/10 一般
真實旅客
2021年9月4日
讚好:職員與服務和客房舒適度
真實旅客
於 2021 年 8 月住了 3 晚
6/10 一般
真實旅客
2021年9月4日
讚好:整潔度和職員與服務
真實旅客
於 2021 年 8 月住了 2 晚
10/10 優異
Sergios
商務旅客
2021年9月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The boss
Overall good value for money the room smelt of clean when entered.The staff polite some can say too polite yes value for money.
Sergios
於 2021 年 9 月住了 1 晚
6/10 一般
Mohammed
家人同遊
2021年9月1日
讚好:整潔度和職員與服務
Mohammed
於 2021 年 8 月住了 2 晚
6/10 一般
Neal
2021年8月31日
讚好:住宿狀況
Post pandemic break
Hotel was ok but 3 with same name was confusing.room was ok. Went to bar for drink having had meal elsewhere,and it was chaos there were children running riot !! Amanager had words and it eased off but they closed the bar early as a result which was disappointing , felt sorry for barman he didnt know what was going on and obviously didnt have any backup as was probably nervous of reaction to children being reprimanded so left it. People who behave like ths ruin it for the rest of us and should be removed we all paid money out so should be able enjoy our stay without any problems, unfotunately whn bookings are made you cant see whos booking ,these people know that as they lnow would not be accepted and rightly so !! I left a dress behind and went back to see if it was still there, luckily it was, manager kindly let me go to lost property and look for myself which i appreciated, they were nice on reception and decent about parking which was horrendous due to lack of space and there being a festival on and bank holiday with lovely weather as well lots of people about so on the hole experience not too bad ,cant choose their guests so not their fault
.
Neal
於 2021 年 8 月住了 1 晚
4/10 欠佳
Demi
多人同遊
2021年8月31日
不滿:整潔度和住宿狀況
Awful stay
I have just spent the weekend at the britannia hotel, and i must say i was not impressed, i paid £500 and it definitely was not £500 worth. The shower was so hot on the coldest setting that it burned so much and was unenjoyable. The toilet flush was permanently pushed in and hard to flush therefore i snapped my nail off doing so. The floor wasn’t very well hoovered, there was no bath mat to put on the floor, and the room absolutely stank of stale cigarettes and the furniture was dirty. This is absolutely ridiculous and i refuse to pay £500 for this. I am requesting something to be done about this. Please email me - demi.maloney22@gmail.com