Chicago Bridgehouse and Chicago River Museum Hotels

"Ridiculous parking charge, no parking garage for the building, the Sofitel would have been a much much better choice, the price difference of 80 dollars between the two places was made null by the price of parking, which is included in the booking for the Sofitel and also a far far superior establishing."

"Loved the stay here !"

"Great experience! The staff really goes out of their way to make sure you are comfortable and taken care of. I really enjoyed my stay! We were across the street from the river and the shopping direct and walking distance from all the tourist attractions! I’ll definitely be back!"

"The location was great, near plenty of restaurants and shopping. The room was a great layout plenty of space. "

"Absolutely the worst hotel experience I’ve had. We were initially given a room that was already occupied, walking in on strangers at 1am felt incredibly unsafe, especially as a group of women. Staff showed little urgency or concern. What followed was a series of poor “solutions” and ongoing issues: an upgrade that didn’t accommodate our group, lack of basic amenities (they claimed to have no pillows), repeated calls just to receive towels, and advertised bar offerings that weren’t even available but advertised all across the hotel. The most alarming moment came when a glass shelf fell off the wall overnight, thankfully no one was hurt, but it could have been dangerous. Between the disorganized service, lack of accountability, and overall experience, this felt far below standard. I would not stay here again or recommend it."

"Convenient location, good rooms, good wifi"

"Clean Room"

"Staff was friendly, rooms were clean and breakfast was delicious "

"Great room! Love the drawers and closet space! The only down side would be the tv not being able to connect through casting. However, TV channels weren’t all bad. "