「The bathroom shower design is not good. Water is easily spread out during shower, strongly suggest to improve this. The room is a bit still, but ok for 2 person. Other areas are ok.」
「Good location, closed to Westfield shopping mall including two supermarkets. There are bus station nearby and take for 20 mins to reach the town, convenient.」
「We had no wifi in the room, Had to sit in lobby to do anything on the phone.
The drain in the bathroom was clogged.
They were not able to resolve either issue in the 5 nights we stayed there.
The kitchenette had no stove or hot plate. Also, they charge you if you don't wash and put away all the dishes.
Room service came to make our bed only 1 day despite us putting a notice on the door to make our room.
Also, we booked a snorkeling tour and were not told that there was a $140 booking fee...
「On the first day when we wanted to use the toaster to prepare for breakfast, it was so dirty that we had to give up. The inner side of the rice cooker was rusty and we couldn’t use it. Even the staff helped us to replace another one, the new rice cooker still didn’t work. The bathroom and kitchen floors were dusty. Even the hotel was newly opened, the carpet on the floor had patches of stain. The management of the hotel should be aware of cleanliness.」