Richmond Broad Street Hotels

"Beds were soft, our room was large, the restaurant downstairs was accommodating. "

"Blissfully elegant room with a wonderful marble bathroom with double basin , shower and freestanding bath. "

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"Rooms were clean and well stocked and the staff was extremely friendly!"

"Valet parking is difficult and expensive, we couldn’t get the trash taken out, and every 15 minutes or so all night something clanged… so while the hotel is pretty… no real sleep at all."

"HVAC in room was inoperative. 81 degrees all night."

"Charming spot and the valet and front desk team were lovely. However, our room smelled musty and there was no hand soap in the bathroom requiring us to pump body wash from the shower every time we washed our hands "

"Hotel is located in a great walkable community. The desk staff took about 10 minutes to show up for my check in after another member of staff told them I was waiting. The room was adequate but the topsheets were ripped and the bathroom was not the cleanest. Valet parking through electronic notification still took almost 28 minutes to get my car and not because it was in the system, it was because I complained. when the car was brought around, I was handed my keys and told the car was up the street and i could find it. Open space right in front of the door. Expensive price and the negatives outweighing the positives, I would say there are other better options. Oh yeah they had cookies at the desk but you get charged up the wazoo for everything else. Will not stay again!"

"Breakfast was great! Staff were very professional! "