「- poor house keeping services
- always forgot replace clean towers, refill tissue and forgot dispose toilet rubbish and I clean it myself.
- no hand wash gel as no stock
- ask for replace bed sheet and vacuum carpet by tenant every time
- want to raise up staff - Ms Jane (old lady at reception), as one time house keeping forgot to clean my room and she clean up my room, replace towers, dispose rubbish and vacuum carpet by herself, but she was just receptionist!」
「The experience at Ribby Hall Spa Hotel is incredible. It did let us with a few things which I think are fixable and I hope this feedback can help improve the service.
First of all, the indoor and outdoor spa is amazing, well paced and never feels too busy, however I will say the amount of wasps in the outdoor area, including flying around in the bar and quite literally hovering and crawling around the hot tubs is a concern and was a big let down for such an amazing venue.
A member of staff...
「Great hotel. Great staff. Great amenities.
Really enjoyed our stay. Breakfast was really good. Lots of choice, hot and tasty. The pool area was a bonus. We ate in the restaurant. Food was good. Good atmosphere.
Overall a great couple of days away.」