California Hotel with Pool

"Great bar "

"Zero notification of daily parking fee. Why is this hotel charging a $10 daily parking fee for customers? I’ve stayed in many Hampton hotels and none have ever charged a daily parking fee when you book a stay. Parking is included in your stay, at least for one vehicle! Room looked nice with a fantastic view, and hot showers. Clean towels and bedding. Crumbs in the chair and couch. Stains on furniture. Breakfast was disappointing. Poor choices for kids. Fresh fruit was melon, apple, oranges. Didn’t restock the muffins or yogurt throughout the entire breakfast time so if you had late risers, your selection was very slim. No apple or cranberry juice for kids. No chocolate milk selection. Overall the hotel was nice and a great location but it was overpriced due to spring break, then add the parking fee and it was the deal breaker for us. Feels like the customer is being taken advantage of because where else could we park and the hotel knows this. "

"The hotel was convenient for our stay in Cincinnati. We attended a theater show and Cincinnati Reds game. However, we specifically picked the hotel because it was one of the few downtown that advertised a pool and our granddaughter was with us. When we took her to the pool, the water was very very cold. I’m assuming it’s not heated. Also, the room that the pool was in was extremely cold. Family after family came down during the time we had our granddaughter in the pool and then left with disappointed children because of the temperature of the room and the pool. My granddaughter braved the cold water for a short time, but it was extremely disappointing. "

"The staff were friendly and helpful! The room was clean! "

"The staff as a whole was very good , they had one bad apple making them all you bad , I reported to the manager. "

"For the cost of the room, one would expect the owner of the hotel to be more strict on maintaining this hotel, it is historic, the art is lovely, the staff are extremely kind and prompt to assist, but our room experienced a sprinkler that began pouring water from it and an air conditioner that was not fully functional, everything was covered in dust, the mattress was however extremely comfortable, the pillows and sheets were divine, the location of the hotel is great for why we were staying there, but personally, I will not be paying for a night to stay there again. Again, staff was AMAZING, especially responding to the leak, this is the hotel owners fault, not theirs."

"Everything was wonderful! Thank you for the hospitality! And Christina was wonderful at the desk. "

"The staff was very nice, the room was spacious, and accommodating for the amount of people, none of the phones worked in the room and there were 3. Weren’t many pool towels, and there was hair in the pool all 3 days we were there. The bar area didn’t open until 5 all weekend. "