Austin Caswell House Hotels

"Great location and breakfast, friendly staff. The only down fall was the elevator was not working and the parking was expensive "

"Rooms smell of humidity, carpet and mirrors super dirty. Walls of bathroom not uniformly painted. Was told the night before that I could leave my bag in the store room for a couple of hours but on the checkout the other porter told me no, there was no space for my back pack! So I had to leave with my bag around Austin! "

"Great experience. Great location."

"Great service. Central."

"Most kind and amazing management and staff Loved the indoor pool and jacuzzi-only one in downtown Austin. Unfortunately, we had several disappointments. The room was super small and no coffee or tea in the room. The elevators were having problems There are 3 elevators and only 1 of them was working to serve 16 floors Then, one day, the only operating elevator also stopped working! Fortunately, we could use the cleaning staff elevator but it was a bit anxiety-producing since we were on the 10th floor Hopefully, they will get all 3 elevators in operation because it causes people to wait extra long times with only one working It is also not very safe! "

"Just what you need. Staff is so very friendly. A little far from Austin’s center but so what. "

"The staff went far beyond what I expected for my 80th birthday. They had a card signed by the staff, a chocolate cake and a bottle of champagne. I ate at a restaurant which caused me to have an allergic reaction and they went out of their way until I got the medication I needed. A superb staff and a wonderful hospitality creative group."

"We had a very pleasant stay. We ran into one small issue but Ivy, staff member, assisted us quickly and kindly. "

"Very clean room and hotel. Walking distance to stores, restaurants, university, pharmacy… The staff at the bar and restaurant were amazing. The housekeeping staff excellent. "