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"There was a small issue with the light in the bathroom. I let the gentleman at the counter know about it and he was able to quickly switch us to another room. We also had to wait on a ride after our checkout and after returning our rental car. We were wed to wait in the lobby until our ride arrived. Staff was more than willing to help out and made our stay there very welcoming and was a pleasure. Would stay there again without hesitation. "

"Elegant grand dame in all her glory."

"Nice, family friendly hotel with clean rooms and nice staff."

"Tia who checked us in was very nice and helpful. Sean checked us out and was the same. Place was very clean. We felt safe in the area and no noisy guests either. Would always stay here."

"Bar scene could be better. "

"Clean and neatly maintained. New rooms. New property. "

"The room was very nice. Our only complaint is that the shower door only opens in one direction which makes it hard to adjust the water temperature without stepping in. "

"I enjoyed my stay couldn't have asked for a better experience. I would definitely stay there again. Staff very friendly and accommodating. "

"For my this being my first time in Richmond ( I’m from Norfolk ) The commonwealth hotel is very unique. The different pieces of art , the doors, the restaurant it’s all amazing. I think if I ever need a retreat again locally … I’ll definitely come there again as long as I have the same room."