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“4th time staying in TCI 4th time at the West Bay Club! My family will not stay anywhere else on the island. We had an amazing room, we were spoiled! Great weather, great beach and we will be back!”

“The room was like we expected the staf super kind, , the beach was a dream beautiful”

“Amazing welcome and quick check in”

“Overall great experience at the shore club, the breakfast was definitely a plus having to not pay for one meal a day is definitely nice, the beach at the shore club is not what is pictured at all, it isn’t as big as pictured and currently has tons of seaweed blanketing the beach. I did address the concern of the beach as I understand it’s nature, but i asked if we could move hotels to a sister property ( sands or the palms) and they responded by saying to contact Expedia and move to a different……

“Amazing property and great staff!”

“The public areas of the property are aesthetically appealing, featuring a well-maintained swimming pool. Excellent access to the beach with lounge chairs is available. The front desk staff and restaurant personnel are both friendly and accommodating. However, the condition of the rooms is disappointing. The room I occupied lacked soundproofing; noises such as children shouting, footsteps from the upstairs guests, and conversations in the hallway were clearly audible and echoed into the room.……

“Property was very well maintained and team was very pleasant.”

“I felt that I should have been compensated for the elevator being out of order for the week. I was using a cane so a challenge every day for the steps.”