We had to change rooms because the TV would not work but that’s not the worst of it the morning after we had already slept we found multiple bedbugs in our bed
Run far far far away from considering staying here.
NASTY!!!
Amie
於 2024 年 3 月住了 1 晚
8/10 不錯
James
家人同遊
2024年2月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good stay for a last minute accommodation.
James
於 2024 年 2 月住了 2 晚
4/10 欠佳
Cliff
商務旅客
2024年1月30日
不滿:職員與服務
The towels were not wash properly. I was about to wipe my face and notice red and stains on 1 towel and picked up another towel and that one had dirt all over it. At that point, I just took a t-shirt from my bag and dried myself off.
Cliff
於 2024 年 1 月住了 1 晚
4/10 欠佳
Michael
家人同遊
2024年1月21日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Freezing and dirty--Never again
The room was freezing and the toilet did not work.
Had to finally request another room.
Following day key did not work on the door. Went to front desk to find out none of the keys were working and had to get someone to open the door. And went back on Saturday after funeral, room was never cleaned. Room was put at 90° and still never got warm. Will not be staying here again.
Michael
於 2024 年 1 月住了 2 晚
8/10 不錯
Michelle (Charleston)
家人同遊, 寵物同遊
2023年12月31日
讚好:職員與服務和住宿狀況
Everyone was very friendly! My ESA Reesie was received with open arms which made me feel very happy as she is part of my life. My husband and I will be visiting Maggie Valley again and we will be staying here for sure.
I would just ask that they do better on making sure they double check the bedding and towels are free of stains and that the shower curtain does not have mold.
That was very disappointing but was made right by housekeeping.
Michelle
於 2023 年 12 月住了 2 晚
6/10 一般
Umeshkumar
2023年12月30日
Umeshkumar
於 2023 年 12 月住了 1 晚
10/10 優異
Datasha
家人同遊
2023年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Clean Pet Friendly
The staff was so friendly and the rooms are super clean, especially since it’s a pet friendly hotel.
Datasha
於 2023 年 12 月住了 1 晚
8/10 不錯
Jimin
2023年12月24日
讚好:整潔度、職員與服務和住宿狀況
was close by every attraction. ski, ashville, casino. front desk was very kind and wonderful. had a great time at the mexican restaurant at the hotel. would defintely stay here again if i ever visit maggie valley
Jimin
於 2023 年 12 月住了 3 晚
6/10 一般
真實旅客
多人同遊
2023年12月18日
讚好:整潔度和職員與服務
The hall was so cold! No heat... and the room was cold but it got warmer within 15 minutes but the bathroom was still cold.. no heat inside the bathroom..breakfast wasn't that great..