徹斯特菲爾德酒店 | 熱門徹斯特菲爾德住宿限時優惠每晚可低至 HK$540

「The Manager was rude, disrespectful and had a terrible attitude. Very few amenities. You have to do an additional purchase for several amenities that would normally be in a hotel room. We checked out 」

「Excellent service and location」

「好」

「Pet friendly with plenty grassy room to walk your dog.」

「Clean room」

「Clean room, very kind staff. AC and plumbing wet」

「They need to remodel it 」

「Housekeeping banging on the door at 8am asking if I was checking out? Why would anyone bang asking those questions when front desk should know each room extending or checking out. Very unprofessional and if I had been sleeping would she had just came in since she had her key out. Told front desk as I was leaving. 」

「I made my reservation for Woodspring Suites months in advance, but 10 minutes before I got there (9PM), they cancelled my reservation to give to someone else when all the hotels in the area were full due to a convention, meaning I had to hunt for an extended period of time to find a replacement. Very much not happy about them not honoring my reservation. Also, I have to wonder about safety on the property, as all entrances to the lobby are locked 24/7.」

「Yes」

「Property was clean and had comfortable beds」

「房间很老旧，有异味」

「不喜欢住一楼，却还是安排在一楼，哎」

「Easy parking and access to the hotel. Recommend encouraging the staff to say a simple hello or good morning. It would reflect well on customer service. It is apparent that the hotel is under new management or there is a new general manager who has a focus on customer service.」

「Classic historical hotel. Recommend staying in the garden area in spring. Very nice staff. Adorable cat Annabelle greets you in the lobby. Safe location. Bed was very comfortable. 」

「go o d」