Rude and Poor customer service by manager /reception desk
VIPUL
2024 年 3 月入住 2 晚
6/10 一般
Kristine
商务旅客
2024年03月23日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The good: service was great - the front desk manager works incredibly hard to help guests check in while managing the food and bar area. Understaffed for the volume of business. The bad: This property is rundown and outdated. Chipped paint, old tech, mismatched outlet covers and lamps, and just tired. Front doors grind open with a sound not unlike a plane warming up for takeoff. Exercise room has rusted weights and lacks cleaning wipes. You have to pay for parking even though it’s not a high traffic area. Would not stay again.
Kristine
2024 年 3 月入住 1 晚
10/10 超赞
Tessa
与家人出行
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First hotel experience with a newborn. Clean, quiet, great hotel! Would stay again!
Don’t love paying for parking but the room was such a great price i didn’t mind!
Tessa
2024 年 3 月入住 1 晚
10/10 超赞
Wanda Jean
商务旅客
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a small thing, but the luggage carts that you use to transport the luggage from your car to the room were dirty--the rails and places where you put your hands were sticky and encrusted with something. Maybe it had just happened before I used them, but it was kind of gross.
But that was the only problem--everything else was very cool! The staff was friendly and attentive, and went our of their way to make me feel comfortable as a woman traveling alone.
Wanda Jean
2024 年 3 月入住 1 晚
10/10 超赞
Rochele Marilyn
2024年03月21日
满意:清洁度、员工和服务、住宿条件和设施
All good
Rochele Marilyn
2024 年 3 月入住 1 晚
8/10 还可以
Kang
与家人出行, 团体旅客
2024年03月20日
Quiet and convenient
Kang
2024 年 3 月入住 1 晚
6/10 一般
RYAN
团体旅客
2024年03月17日
满意:清洁度
不满意:服务设施
9pm quiet time was not enforced! Also, eventhough parking was not in a separate parking garage, we still had to pay $10 for a parking space and they had parking on their own property in a suburban area.
RYAN
2024 年 3 月入住 1 晚
4/10 很差
Jorge
2024年03月15日
满意:员工和服务
Was $20 to park at the lot even though there’s no reason to require it as there’s plenty of parking around the area. Was not told of the charge beforehand.
Jorge
2024 年 3 月入住 1 晚
6/10 一般
PEDRO
与家人出行
2024年03月12日
满意:员工和服务
When parking is advertised they should also disclose is paid parking