Chicxulub Puerto Hotel with Pool

"Let me start by saying we stayed here for a couple days because it was recommended by someone. After actually staying here, below are all the issues we had with and reasons why we will never stay here again: 1. Terrible food - we did all inclusive and never ate here after the first night. Very limited selection, potatoes were rubbery and unable to chew. 2. Staff - overall nice but not what would whoever in Mexico. Didn’t really ask about our stay when we checked out and have seen way nicer employees at other resorts. 3. Pool - freezing cold and consider it was very windy during this time when we were there. 4. Insects - below is a recap of all the insects we woke up to in our room: - huge spider, not your typical spider - found a roach in my room and in my luggage after checking out - bee in bathroom 5. Property - very outdated. We did not have WiFi in our room and the tv never worked. The bathroom also had the bare minimum towels and water took about 5 minutes to heat up. "

"There was a smell coming from the drain. Also no safe. Other than that very nice. Staff great, very clean."

"The first day of course was great .’ Not sure how old is this property … but I for sure recommended..understand about how every hotel considers themselves a good hotel.’ For and stayed for 7 nights The price is good👍 like $45 per night thru Expedia.. the hotel is clean, swimming pool clean and property very nice The continental breakfast is included it but is very very few items The employees were very nice . "

"Not very clean and old dated. Needs refurbishing "