云顶高原清水岩庙附近酒店

“1. It’s self-checkin checkout process without real person showing up. 2. There was sink smell in the room for the first day”

“Good services, clean, pleasant atmosphere… the down slide is a bit of distance away from the Genting attractions. ”

“Check In Counter too limitted ”

“云顶的5家酒店都造在一起，丽园算是离游乐场最远的，不过10分钟也能走到，算是方便。隔壁是一个变形金刚的展览，轰鸣的音乐晚上10点也不停，不好睡觉。酒店比较老旧，设施不完整，没有泳池，没有健身中心，客房居然连WiFi或者网线都没有，大堂也没有网络。只能到楼下的西式快餐点去点了一份套餐，上了一会儿网络。早餐额外算钱20马币一份，品种很少很少，不如自己出去吃。如果你就是主要来游乐场玩，把这里当作一个睡觉的地方那还可以。别的不要有太多期望了！”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not……

“I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team ”

“地點離市中心遠不方便！員工沒禮貌！”

“The exterior of the property looked similar to the photos posted online. Unfortunately, the interior was a very different experience. The elevator and the room had a strong unpleasant odor, making the environment uncomfortable. After inspecting the room, we immediately informed the front desk that the room was unsatisfactory and decided not to stay. Despite raising our concerns at the time, the matter was not resolved to our satisfaction. We also contacted Expedia for assistance, but were……

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the……

“前台服务很好，但一进屋就有一股臭味，打开窗通风之后才好一些，毛巾也比较粗糙，设施一般”

“Place is clean , except the aircon do not seem to have heaters”

“Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. ”

“There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid!”