Genting Highlands Chin Swee Cave Temple Hotels

"Love the place"

"Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend "

"Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below"

"It is a good apartment to stay in, the view is great when the weather is clear. "

"Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon."

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"It was amazing "

"Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception."

"Only 1 toilet for 3-4 people in the room ! "

"I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team "

"The road leads to the condo was quite bad as there were many constructions along the way. The property site seems to be safe with parking and living with comfortable bedding. The downside : the dining table top was simply a pc of wood flame and the dining chairs were stained with ?? coffee probably"

"Great stay "

"Nice room with great view."

"Very clean and well maintained "

"Property was nice, good and clean. good for a short trip, without too many expectations. Breakfast can be improved. "

"Satisfactory service overall as a no frill service apartment. Lots of space for improvement."

"Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. "

"Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay."

"The Futon little bit dirty. Have a spot at futon. Then the water heater like some trouble at master bedroom .. Don't have a hot water if we get a shower. Have a window no curtain so i always wear a hijab cause outsider can see through the window to the living room. Overall is okay. My kids also like to stay there but must improve for furniture to make guest happy to stay. Also i can cook for my family. The receptions also good. Fast responsive. I will repeat again but please change the futon...