Genting Highlands First World Plaza Hotels

"Love the place"

"Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend "

"Spacious 3 bedroom apartment with luxury themed decor. Convenient location with direct access to Skyworld and Chin Swee temple via link bridge."

"Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below"

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"Nice location "

"Overall experience was very great with Silaslee - 1) Room was clean, and towels were provided, toiletry were provided 2) Unit came with a very cool jacuzzi located at balcony 3) Unit included a Coway water machine, microwave, fridge and oven 4) Best of all is that the unit came with an automated mahjong machine "

"Nice room with great view."

"Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

"I am giving 5 star cause the respond time due to some issues that we faced were fast and efficient. Overall, thumbs up to the team "

"Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception."

"Very clean and well maintained "

"The room was terrible. Smelly, not clean and even the bottle watter in the room was opened. I have been staying Wyndham around the world and this is the worst."

"Property was nice, good and clean. good for a short trip, without too many expectations. Breakfast can be improved. "

"Place is clean , except the aircon do not seem to have heaters"