「Property is excellent even though it it's quite a distance from the main attractions...the staff are friendly and courteous..one suggestion would be to provide the shuttle service free for hotel guests...」
「My experience at this hotel was fantastic! The prices were very affordable, and the communication was exceptional. I will definitely return in the future.」
「This is managed by Maple Homes. The stay is still at Grand Ion Delemon hotel. Check in process however is not at Hotel Lobby. It is at the L3 carpark as Maple Homes do not have a physical reception desk. Hotel needs upkeep though. But overall, it is still a good stay.」
「Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time.
Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay.」
「We arrived at the hotel and were turned away by the security guard before we could park and check in. After 3 different conversations with the guard and another hotel receptionist from a nearby hotel, we were eventually directed to a completely different hotel reception down the hill 5 mins drive away, where we were told that we need to use an app to check in, despite us having driven to a different location! This then took a long time to do, the instructions to collect keys were slow to arrive...
