Genting Highlands Genting Highlands Premium Outlets Hotels

"Great stay "

"Beautiful view "

"Budget stay with convenient location "

"Room ok. Staff good. Really2 long wait at lift during check out time."

"Very clean room and contactable staff."

"We selected the Scapes Hotel for our 2D1N Genting Highlands trip. Our deluxe room was sparkling clean and the bed was very comfortable. Having a car made it easy for us to get around and travel up and down the mountain."

"Love the place"

"We enjoy the stay"

"Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below"

"Stay was nice. Room was good size. No room service however and parking is not complimentary. Although room rates went sly high during the dec holidays weekend "

"The balcony lights not working, checked by staff says fused but no action done. Balcony jacuzzi water heater sucks. Not able to fill up hot tub. Water icy cold. Wasted money on having a jacuzzi, no housekeeping services or towel changing services also poor. Left clean towel on sofa but did not remove the soiled towel we pile up for them. No microwave in 3 bedroom. Difficult to heat up food using the convention oven."

"Good stay"

"It’s trusted property "

"Property was nice, good and clean. good for a short trip, without too many expectations. Breakfast can be improved. "

"Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. "

"Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay."

"The Futon little bit dirty. Have a spot at futon. Then the water heater like some trouble at master bedroom .. Don't have a hot water if we get a shower. Have a window no curtain so i always wear a hijab cause outsider can see through the window to the living room. Overall is okay. My kids also like to stay there but must improve for furniture to make guest happy to stay. Also i can cook for my family. The receptions also good. Fast responsive. I will repeat again but please change the futon...