Surabaya Ciputra Golf Club Hotels

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"The staff is dedicated to customer service "

"Not a good experience "

"部屋がとても臭かった。"

"Cozy well functioned appartment with wifi, netflix, warn shower and small kitchen. The host was very responsive and allowed late check out. We will come back next time We"

"Séjour horrible! Même si le personnel semblait sympathique, l’état de l’auberge laisse à désirer. La chambre très mal entretenue puait (littéralement) à tel point que j’ai du dormir avec un masque et de l’huile de lavande. État de propreté discutable! J’ai dû demander un drap car seulement une couverture sans doute pas lavée après le passage des clients. Mon avion était dans l’après midi mais j’ai préféré partir le matin pour respirer à l’aéroport! Bref, personnellement, je ne remettrai plus...

"The room not to clean. The property items/utility less and some of them broken. "

"The kinchen facilities were not equiped enough. "