Best Western Colchester hotels

"Everything was very clean and well maintained and the staff was very nice. The bed was a bit lacking - it was oddly short and the springs were very squeaky and also I think there was plastic on it. For a budget hotel not bad though! I do wish they provided conditioner and lotion vs just shampoo and bar soap. Also it smelled weird but not terrible just a strong cleaning smell maybe."

"The hotel was not acceptable for many reasons. I had 4 rooms. None of the rooms had any information about local stuff, TV channels, or the area. 2 rooms had no hair dryer. One room (401) the phone didn’t work, the bathroom door handle fell off, there was mold on the tub, ceiling and wall, there was coffee but no coffee maker, and the room was not clean when we arrived or cleaned on our 2nd day there. Room 403 TV did not work with the remote. The desk person came to the room and told my 84-year-old mother she could reach up and around the tv to control it. We called the front desk for 5 minutes with no answer to get this response when she finally responded. In the same room, there was a door stop in the floor that was a tripping hazard when using the closet. Bathroom amenities included 3 different brands - a bar of soap, a tiny shampoo, and a lotion. No conditioner. It seemed like they got the products at a close out sale or something. There was nothing about this place to set it apart from the cheapest motel, but it wasn’t cheap. Breakfast was ok. Coffee in the lobby was terrible. The whole place smelled of weed and air freshener spray. Every single time we left our room, the key card stopped working. Prior to arriving, I tried to call the hotel numerous times. They never answered. So don’t recommend this place that is actually very conveniently located."

"Pros: Staff was kind, room was clean and comfortable. Solid breakfast and coffee in lobby. Cons: Our door was hung skew so while it closed and locked, the wider opening at the bottom made it so we heard every peep in the hallway. And I’m not sure what catastrophe they had to clean up in the bathroom prior to our stay, but the floor was stained with large splashes of what I can only hope was bleach or cleaning fluid."

"It was very expensive for a tiny room containing nothing but a bed and a TV. The photos of the room do not match reality; they used a mirror to make the room look bigger. I regret not having stayed at the Regency Inn—I would have paid much less for a better room."

"Patrick, Ryan and Thomas was very helpful and are a great asset to your hotel..definitely 5 stars⭐️⭐️⭐️⭐️⭐️"

"Definitely was expecting something a little less than what we got when pulling up to thd property. But when we got into the room it was really clean and the staff was great. They have free breakfast but very basic. Waffles, cereal, bagels, fruit and yogurt. Also coffee and juice."

"Casino. Too. Far to travel by car"

"Clean hotel! Friendly staff. Close to the village."

"Would definitely go back to this hotel.. I like how large my two queen bed room, high ceiling and nice amenities! Highly recommended!"