Cruise Ships in Costa Rica

"We left to early for breakfast. Shuttle service to airport cost $25 prior to 6 am. Worth it as it was 4 if us"

"Friendly staff, excellent service, Bar 10 is 10/10. "

"It was a nice hotel. I liked the fact that it has a free shuttle to the airport. It runs every 15 minutes. The restaurant/bar serves dinner. The food was good. It seemed a bit understaffed as a large number of people all showed up at 6pm when it opened. The 2 women in the restaurant worked very hard to take care of everyone”s food and drink orders. It seemed like they could have used some help. Overall it was good. One thing to note is that this hotel is near the end of the airport runway so you can definitely hear the planes. Fortunately there didn’t seem to be many flights late at night or early in the morning. I am a light sleeper and was not bothered by noise. "

"I do not recommend this hotel. We were upgraded to a suite for a one night stay only to realize the room was up a flight of 20 stairs or so , no elevator to handle our luggages, a very weird room layout. The bed was wedged between walls with barely a few inches on either side to get up from. It was a a very soft double bed. Worse sleep or rather no sleep ever. We had to take the first airport shuttle departure at 5:15 am so at least we did not have to stay any longer. The room needs to be redesigned and the shower repaired. The couch on the “suite” had a huge stain … disgusting!"

"very good property, they need to install elevator, also they should mentation beach access, challenges."

"Great pool. Clean room "

"Nuestra estancia fue muy buena, solo el transporte del aeropuerto no fue el planeado, el hotel aunque cuenta con transporte no va por los pasajeros si no te comunicas 72 horas antes de la llegada para que ellos se programen, en su defecto ellos te envían un transporte privado pero tú lo tienes que pagar. Al llegar al hotel tuvimos algunas dificultades con el desayuno que aparentemente según la agencia que contratamos no lo habíamos incluido. La persona que nos recibió se llama Alonso Olivares, nos hizo las acomodaciones necesarias y nos instaló y durante nuestra estancia siempre estuvo al pendiente que estuviéramos bien y disfrutáramos del viaje. También Tania nos ayudó para que nos dieran un descuento en el desayuno y pues eso tomamos. No quisimos seguir teniendo más problemas porque no fue lo que planeamos, mejor decidimos gozar nuestra estancia en San José Costa Rica y disfrutar de sus alrededores. Asegúrense de verificar y confirmar directamente con el hotel antes de llegar para evitar contratiempos. Lección aprendida!! "

"The staff was great. When they saw how bad my husband's walking was, they switched us to a closer room, without us even asking. The room was very nice, modern and clean. Pools were beautiful and clean. Pool bars had excellent service, and drinks as you like them. My only concern was how thoroughly the non- disposable drink cups were washed? My favorite part was seeing the monkeys playing in the trees near the pools! The food was ok. Steakhouse was very good. Asian restaurant was excellent. Mexican restaurant was not good. Italian was good,and the buffet had a wide variety so you could find foods to your liking. It was a very enjoyable vacation, hot and sunny while at home it was frigid and snowy."

"Extremely expensive for what you get. 1st come 1st serve for shuttle and hard to access the city by walk (uphill). Allowing guests to smoke in the pool. Hotel and amenities falling apart (not well kept or maintained). Drinks majorly diluted. Had curdle milk in my coffee, was told by staff that was normal and we're adamant on not changing it. Completely dismissed for 375$ a night we we're expecting alot more. I would rate this hotel a 2-3 star max. "