"Experience at check-in was not great being our first interaction with the hotel as it took us more than 45 minutes to wait in line without knowing the expected wait time. However, as soon as we got to the check-in counter, we can feel the sincerity of the staffs.
The room and facilities of this hotel are spacious and amazing. We stayed at Andaz to watch the concerts held at ICC so the arrangement and close proximity to the concert hall has made our stay a convenient and pleasant one. Shuttle buses and walkable distance to nearby hotels have also allowed us to explore Macau landmarks easily.
Will definitely look to stay at Andaz again in the future!"