Miami Crandon Golf at Key Biscayne Hotels

"staff clean room "

"The Mondrian had all the appearances of a great place to stay for a weekend in the sun, but the devil is in the details. Checking in on a Fri, my room wasn't serviced until late afternoon on Sun. There was no body wash in the shower, though a space for one, so I used a bar soap. Then when I did get the servicing late Sun, a bottle with a very small amount was left in my bathroom but not mounted nor able to be mounted in my shower. There were smokers around the pool, and the smoking rules were not enforced. Yet any attempt to bring simply a water bottle to the pool was thwarted. The prices for the cabanas were very high, and thus many were unused. I would love to have used one but wasn't going to spend 400-500/day. The food at the restaurant was pretty decent but overpriced. Staff was generally pleasand and helpful, though name tags were not worn consistently, hence I can't really give them any shoutouts. One bright spot was the fact they provided free sunscreen at the bar, a lovely scented one at that."

"Clean room. Breakfast was nice and convenient! Shuttle to the Port for our cruise was great and very helpful!! "

"everything was amazing even the staff, the food, the ambience"

"Hotel is dated and service was poor. Convenient location"

"Clean room, nice pool, friendly staff! "

"yes"

"Nice"

"n/a"